Shipping policy

Shipping Policy

Last updated: May 4, 2026

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is processed, it will be shipped immediately.

Shipping Time

We currently ship to the United States.

Estimated delivery time:

  • 7–14 business days

Please note that delivery times are estimates and may vary depending on location, customs processing, and carrier delays.

Shipping Cost

We offer free standard shipping on all orders.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email.
Please allow 2–5 business days for tracking information to update.

Delays

While we aim to deliver your order on time, delays may occur due to:

  • High order volume
  • Customs processing
  • Carrier issues

We appreciate your patience in such situations.

Incorrect Address

Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

We are not responsible for lost or stolen packages once they are marked as delivered by the carrier.
If your package is marked as delivered but you have not received it, please contact the shipping carrier directly.

Customs, Duties & Taxes

Orders may be subject to import duties and taxes depending on your country.
These charges are determined by local customs authorities and are the responsibility of the customer.

Contact Us

If you have any questions about your order, feel free to contact us at:

support@yunoair.com