FAQ

What is your return policy?

We offer a 30-day hassle-free return policy. If you’re not completely satisfied with your purchase, simply contact us to initiate a return or exchange. Items must be unused, with tags attached, and in their original packaging.

What payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, American Express, Discover, as well as secure payments through Shop Pay, Apple Pay, and Google Pay where available.

Can I modify or cancel my order after placing it?

Orders can only be modified or canceled within 12 hours of placement. After that, orders may already be processed for shipping.
To request a modification or cancellation, please contact us as soon as possible at support@yunoair.com.

Where do you ship?

We currently ship within the United States.

How long does shipping take?

Orders are processed within 1-3 business days. Delivery typically takes 7-14 business days.

Do you offer free shipping?

Yes! We offer free standard shipping on all orders.

Can I track my order?

Yes. Once your order has been shipped, you will receive a tracking number via email.
Please allow 2–5 business days for tracking information to update.

When will I receive my tracking number?

Tracking information is usually sent within 2–5 business days after your order has been processed and shipped.

How can I contact support?

You can contact our support team anytime at support@yunoair.com.
We typically respond within 24 hours.